Demand Supply Governance Framework: Supporting the Sourcing Governance Foundation Qualification

Demand Supply Governance is a skill in high demand because of the following:§- Ever faster technology advances, pressures on costs and service levels causes pressure on the IT departments to deliver.§- Outsourcing has made the market more competitive§- IT departments are poor at demonstrating and publicizing their added value.§- The Demand Supply Governance discipline addresses these issues by focusing on:§- Encouraging services, as required by and agreed upon with the business, which are actually delivered to the business: on time and in accordance with the agreed upon quality specifications, and at an acceptable level of costs.§- Increasing the added value of IT and making it manifest.§This title looks at the key frictions of encouraging IT Supply to meet Business Demand. By encouraging a pro-active approach this title suggests that IT departments can dramatically improve their profile and their services to the organization It describes an established framework with a key set of principles as well as practical issues such as roles, organization and implementation.§This title supports the Sourcing Governance Foundation Qualification.§SGF Qualification also qualifies an individual for COS-FP certification from IAOP®.