Industrial Benchmarking-Theory and Practices

In today's fast paced business environment, superior logistics performance is a prerequisite to become and stay competitive.Distribution & warehousing practices account for about 70% of total logistics while annual logistics expenditure is nearly 13% of the GDP.At the other side of the coin, induction of technology & best manufacturing practices in the last few years,the scope for improving efficiency within the production premises has narrowed substantially while situation has been quite different particularly the warehouse & distribution operations management,which has yet to receive the attention that manufacturing has been.Therefore they are becoming the last frontier for significant increase in shareholders & customers value.This work includes the analysis of various approaches & respective tools & techniques for identifying best one suited for focus logistics practices,it also includes development of a user interface template for priority based gap analysis for different parameters through multi-criteria decision making method and an interface which provides the graphical representation of result for better grasping of the best of the best practice against current performance